LINE SERVICE TECHNICIAN OPENING
GENERAL DEFINITION AND CONDITIONS OF WORK:
A line service technician performs routine checks of the Airport and is responsible for guiding, towing, parking, greeting and organizing aircraft that’s arriving and/or departing from an airport gate or ramp. Ensures fuel trucks are stocked and prepared to distribute fuel safely and efficiently while performing quality control checks. Conducts visual inspection for any damage to aircraft. Line service technicians also perform light maintenance and assists by providing customers service to include: handling luggage, providing transportation between gates or terminals, giving patrons directions, interacting with lobby attendants, conversing with pilots, and greeting passengers who are entering or exiting terminals.
This is heavy work requiring the exertion of 100 pounds of force occasionally and up to 50 pounds of force frequently; work requires considerable physical activity including walking, lifting, reaching, stooping, standing, grasping, balancing, climbing, kneeling and crouching; worker is subject to inside and outside activities with no effective protection from weather changes, noise, vibrations, job hazards and atmospheric conditions; visual acuity is required to inspect for defects and operate automotive equipment; work requires hearing sufficient to accurately perceive information at normal spoken word levels.
ESSENTIAL FUNCTIONS/TYPICAL TASKS:
Under the direction and guidance of the Airport Operations Director, the Line Service Technician is responsible for a safe, compliant and efficient Airport operation for aircraft fueling, ground handling, facilities and customer service.
– Ability to train and certify on all process & procedures as required by Federal, State and/or Local laws.
– Complete Airport training programs and updates as they become available.
– Responsible for fuel farm, ramp, hangars, and tie down areas as related to serving customers and staff.
– Operate all aircraft fueling equipment per FAA requirements.
– Assist in the operations and maintenance of all bulk fuel storage systems.
– Monitor information in the Red Book for service requests and movement of aircraft requiring services.
– Ability to direct pilots using appropriate aviation hand signals.
– Maintain a high level of customer service.
– Maintain daily record keeping as assigned.
– Work rotating weekly schedules, weekends and holidays.
– Assist in the preventative maintenance (daily checks), cleanliness and proper storage of all aircraft and Airport ground support equipment.
– Maintain cleanliness and light-duty maintenance of all aircraft parking and tie-down areas.
– Keeps ramps clean with ample chocks and tie down equipment.
– Keeps fuel trucks clean and free of trash both inside and outside.
– Cover front desk as requested, or when Customer Service Representative is not present.
– Responsible for all lighting on airport grounds.
– Performs other duties as requested or assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Have general knowledge of aircraft and aircraft servicing techniques as well as aircraft fueling and ground handling techniques. Knowledge of Petroleum bulk fuel storage equipment and systems, and airport operations preferred. Have general knowledge of aviation and ground base radio systems. Experience with large truck and heavy-duty equipment operation also preferred. Must be able to work unsupervised and independently. Must have the ability to operate all types of equipment associated with aircraft fueling operations and airport maintenance programs.
EDUCATION AND EXPERIENCE:
High school education or equivalent required. Airport line service experience preferred. NCDL required.